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Privacy Policy

This privacy policy is valid for all AVPL International's websites (in any languages available). This document explains how the collection of personally identifiable information is processed during the use of our website. This Privacy Policy outlines how we collect, use, share, and protect your information, as well as the choices you have regarding your data. This policy applies to all services offered by AVPL through our website, mobile applications, and other platforms. Personally, identifiable information means all personal data, such as your name, physical address, e-mail address or other behavioural data as a user of the website. The protection of your personally identifiable information is very important to AVPL International. If you have any questions or would like additional information on AVPL International's data protection, please contact us at ………….. Our privacy policy is subject to updates due to the constant technological development, as well as any changes in our services or the legal situation that governs our business, among other reasons.

By accessing or using our services, you agree to the practices described in this Privacy Policy.


1. General Information About Privacy and Purpose of Storage

We treat user privacy as paramount and maintain the following policies to ensure your privacy is preserved. We collect data so that we can continually improve the deals and services that we offer you.

A. Personal Information:

• Name, email, Phone number, and postal address.
• Payment details (Credit/Debit card numbers, UPI IDs, etc)
• Demographic data (gender, date of birth, etc.)
• Identification documents such as government-issued IDs (if required for the services)

B. Non- Personal Information:

• Device and browser information (IP address, device identifiers, operating system)
• Cookies, pixel tags, and other tracking technologies
• Aggregate information about user interactions (e.g. Browsing patterns, session duration)

C. Information from Third Parties:

• We may collect additional information from trusted sources such as
• Social media platforms if you interact with us through them
• Marketing and analytics Partners

D. Automated Data Collection:

• Location Data (With your consent)
• Interaction data, such as clicks, Scrolls and search queries.


2. Data Protection Contact Point

To contact our data protection officer, send an e-mail to …………..


3. Your Rights

Listed below are the rights attached to the personally identifiable information concerning you:

3.1 General right

The user has the right to information, correction, elimination, limitation of processing, opposition to processing and portability of data. If processing depends on your consent, you have the right to revoke it with effect for the future.

3.2 Rights in the processing of data based on legitimate interests

In accordance, you have the right, at any moment and for reasons related to your individual situation, to oppose the processing of personally identifiable information relating to you. This includes situations where processing of data on grounds of public interest or data processing for the protection of a legitimate interest pursued by the data controller (e.g. fraud prevention, product improvement) or based on profiling activities. This right extends to automated decision- making and profiling. In the event of objection on your part, we will stop processing your personally identifiable information, unless we present solid and legitimate grounds for processing that prevail over your interests, rights and freedoms, or if the processing of information contributes to defending, exercising or asserting a legal claim.

You have the right to control your personal information. This includes the right to access and update your data, request its deletion under certain circumstances (like the "right to be forgotten"), and receive a copy of your data in a portable format to share with other services. You can also limit how your data is used in certain situations. If you believe your privacy rights have been violated, you have the right to file a complaint with the relevant data protection authority.

3.3. Rights under direct advertising

If we process your personally identifiable information for the purposes of direct advertising, you have the right to oppose its processing for that purpose at any time. The same applies to profiling, where appropriate, insofar as it is associated with such direct advertising. In case of objection on your part, we will stop processing your personally identifiable information for these purposes.

3.4. Sharing of Information

We do not sell your personal information. However, your data may be shared under the following circumstances

A. With Service Providers:

• Payment Processors
• Delivery and Logistics Partner
• Cloud Storage providers

B. With Affiliates and Partners: We may disclose information if required by law, such as in response to a court order or to prevent harm.

C. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

3.5. You have the following rights regarding your Personal information

A. Access and correction: Request access to your data or ask for corrections if in accurate.
B. Data Portability: Obtain a copy of your data ain machine-readable format.
C. Deletion: Request deletion of your personal information, subject to legal requirements.
D. Objection to Processing: Opt-out of specific data uses, such as marketing or profiling.

3.6. Right to complain to a supervisory authority

You have the right to complain to a supervisory authority regarding the protection of data about the processing performed by AVPL International of your personally identifiable information.


4. Collection Of Personally Identifiable Information When Visiting Our Website

4.1. If you only use our website for informational purposes, that is, if you do not register or provide us with any information, we will only collect the personal identification information that your browser transmits to our server.
4.2. We will only collect the data technically necessary to properly display our website and ensure its stability and security.
4.3 We will only use this information in case of suspected misuse, in order to facilitate the identification of the responsible person as detailed below:

Web server logs Typically capture detailed information about the user activity on a website. This includes IP address, date and time of the query, in relation to the Greenwich Mean Time (GMT),the specific URL or the content of the request, access status / HTTP status code(Server response) the volume of data transferred in each case, website receiving the request, browser, operating system and respective interface, language and version of the browser.
Additionally, Logs may include the referrer URL (the webpage that linked the user to current page), the user agent string (which provides detailed information about the user’s browser and system), information about cookies and the users geographic location (if available).


5. Contact By Email or Contact Form (Customer Service)

By contacting us via email or through a contact form, we will store the data provided by you (email address, possibly your name and phone number) so that we can address your questions. The provision of this information is made expressly, voluntarily and with your consent. If the data provided includes information regarding communication channels (such as your email address or telephone number), we would like to point out that, where appropriate, we may contact you through these communication channels to respond to your request. You may revoke this consent at any time with effect for the future.
We will delete the data (Data Minimization) that appears in this context when its storage is no longer necessary. If there are legal retention requirements, we will limit the processing of this type of data. (Data Security)


6. Newsletter

6.1. General information

With your consent, you may subscribe to our newsletter, which will provide you with information about our current offers.
The only requirement for sending the newsletter is your email address. Upon your confirmation, we will store your email address for the purpose of sending you the newsletter.
Your consent to the sending of the newsletter may be revoked at any time and this will cause the subscription to be cancelled. To cancel, simply click on the link provided in each newsletter email or contact the above-mentioned data protection email.


6.2. Newsletter tracking

We evaluate your behaviour as a user when we send the newsletter. For this evaluation, outgoing emails include tracking pixels stored on our website. In order to carry out the evaluations, we cross-reference the mentioned data and the tracking pixels with your email address and an individual identifier.
We use this data to adapt the newsletter to your interests. By doing so, we get the information of when you read them and clicked. We cross this data with actions you have taken on our website.
You may object to this data record at any time. To do this, just click on the link provided in each email. We will keep the information while your subscription to the newsletter remains active. Once deactivated, we will save the data anonymously and for purely statistical purposes.


7. Registration and Login Tools

7.1. Facebook Connect

You can subscribe and log in to AVPL International using your Facebook account. If you do so through Facebook, it will ask for your permission to provide us with certain data that appears on your Facebook account. This may include your first name, last name and email address, gender, location, time zone, date of birth, profile photo, information about your preferences, and your friends list.
Facebook will collect this data and transmit it to AVPL International in accordance with Facebook's privacy policy. You can control the information we receive from Facebook using the privacy settings of your Facebook account.
This data will be used to create, supply and customise your account and provide you with better and personalized services.
If you subscribe to the platform through Facebook, your AVPL International account will automatically be linked to your Facebook account and information about your activities on our website, if applicable, may be shared on Facebook and published in your chronology and feed of news.

8.2. Google+ / Gmail

You can also sign up and log in with your Google + / Gmail account. Google will request your permission to provide us with certain details of your account, such as: your first name, last name, email address, gender, your profile photo, and friends list. Google will collect this data and transmit it to AVPL International in accordance with Google's privacy policy.
People in your Google+ circles will be able to see information related to the activities you performed on our website. In addition, this information will be shared by Google in accordance with their respective terms and conditions of use and privacy policy. For more details about managing the activities that are shared in your Google+ account, see the Google help page. On the Google+ app settings page, you can determine which people in your Google+ circles can view your activities on our website.
This data will be used to create and customise your account and provide you with better and personalized services.

8.3. LinkedIn

You can subscribe to and log in to AVPL International using your LinkedIn account. This will request your permission to provide us with certain data that appears on your LinkedIn account. LinkedIn will collect this data and transmit it to AVPL International in accordance with LinkedIn's privacy policy. You can control the information we receive from LinkedIn using the privacy settings of your LinkedIn account.
This data will be used to create, supply and customise your account and provide you with better and personalized services.


8. Use of Cookies

During the use of our website, cookies will be stored on your device. Cookies are small text files that are stored on your hard drive assigned to the browser you use. Cookies can not run programs or infect your device with viruses. They serve to make the website globally more intuitive and efficient. We also use cookies to recognize your device for future visits.
This website uses the following types of cookies, whose scope and function are explained below:

8.1. Temporary Cookies

These cookies are automatically deleted when you close your browser. In particular, this category includes session cookies, which store a "session identifier" through which you can assign different requests from your browser to the joint session. Such a cookie will allow your device to be recognized again when you return to our website. Session cookies are deleted when you log off or close the browser.

8.2. Persistent Cookies

A. The website may employ persistent cookies that remain on user’s device for a specified duration. These cookies are automatically deleted after a set amount of time that varies depending on the cookie. You may delete cookies in your browser's security settings at any time.
B. Persistent Cookies are used for various purposes, including but not limited to:
• Storing user preference’s such as language setting and theme choices
• Personalizing user experiences, such providing tailored recommendations.
• Enable Targeted advertising.

8.3. Cookie control:

You can configure your browser according to your preferences and, for example, reject third party cookies, Block third party cookies or clear existing cookies.. But be aware Blocking cookies may limit the website functionality and access to certain features.

8.4. Legal basis and storage period

The legal bases for the possible processing of personally identifiable information and their storage period vary and be determined on their purpose and functional necessity.


9. Analysis And Optimization

For the purpose of analysing and optimising our website, we use different services described in this section. These services allow us to analyse, for example, how many users access our site, which information is most sought after. The data we collect includes the websites from which a particular user comes to our website ("referral"), which subpages on the website are visited and how often, as well as the length of time that users remain on those pages. This information helps us improve the experience on our website and to make it more intuitive. The data collected is not intended to personally identify individual users.

9.1. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA).
Google Analytics uses cookies that allow your use of the website to be reviewed. Google will use this information on behalf of the operator of this website to evaluate your use of it for the purpose of compiling reports on the activity of the website and providing other services related to the use of the website and the internet to the respective operator. The data we send and associated with cookies, user information (for example, the user's IP address) and promotional identifiers are deleted after 12 months from the last use of our services. Data whose expiration period has arrived are automatically deleted. For more information about terms and conditions of use and data protection, please see https://policies.google.com/?hl=en.
You can prevent the storage of cookies by adjusting the appropriate settings in your browser. However, please be aware that in doing so, you may not be able to fully utilise some website functions. You may also prevent data created by the cookie and related to your use of the website (including the IP address) from being collected and processed by Google. To do this, download and install the Google Analytics opt-out extension, available at https://tools.google.com/dlpage/gaoptout. Disabling cookies will prevent this website from collecting your data on future visits, blocking cookies may limit website functionality. To prevent Universal Analytics from collecting data on multiple devices, you must deactivate it on all systems you use.

9.2. Google Tag Manager

For transparency reasons, we inform you that we use Google Tag Manager. This system does not collect any personally identifiable information. Tag manager allows us to incorporate and manage our tags more easily. Tags are snippets of code that measure user traffic and behaviour, record the effects of online advertising and social channels for the purpose of remarketing operations focused on a particular audience. Help test and optimise the site, among other actions. For more information about Google Tag Manager, see: https://www.google.com/analytics/tag-manager/use-policy/


10. Advertising

We use cookies and pixels for marketing purposes in order to approach our users with advertising best suited to their interests. We also use cookies to evaluate the effectiveness of our advertising efforts. This information may also be shared with third parties, such as ad networks, and serve the legitimate direct marketing interest. At any time, you may object to the processing of your data for purposes related to this type of advertising. This may prevent the storage of cookies through your browser settings.

10.1. Advertising on Google

To make ads to advertise our services, we use tools provided by Google (such as Google Adwords). In this context, we use conversion tracking to present personalised online ads based on the interests and behaviour of users on our website.
Ads are served based on searches performed on Google's ad network websites. We were able to combine our ads with certain search terms. By using cookies, we were able to display ads based on your previous visits to our website.
When you click on an ad, Google places a cookie on the ad's device. For more information about the cookie technology used, please see Google's statements regarding website statistics, as well as its data privacy policy.
Using this technology, we and Google as customers of the same, we received information that a user clicked on the ad and was redirected to our websites. Information acquired in this way is only used for statistical analysis related to ad optimization. We have not received any information that allows us to personally identify a visitor.
If you do not wish to be part of these statistics, you may prevent the storage of cookies that this technology uses when adjusting the settings in your browser. In that case, your visit will not be incorporated into user statistics.
In addition, you can opt out of interest-based ads on Google through ad settings. Alternatively, you can disable the use of cookies by third parties through the Network Advertising Initiative deactivation tool.
However, we and Google will continue to receive statistical information about how many users visit this Website and at what point.

10.2. Advertising on Facebook and Instagram

Facebook and Instagram Ads (from Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304) is also used as part of the online advertising strategy of our website. Your browsing on behaviour on our website , which does not allow your personal identification, may be transmitted to Facebook for analysis and marketing purposes. In this process, a Facebook pixel is set up, which will allow us to collect information about your activities on the website (such as browsing behaviour, visited pages, etc.). Your IP address is stored and used for geographic modulation.
For more information about the purpose and extent of data collection and further processing and use as well as privacy settings, see Facebook's privacy policy.


11. Data Transferficer

We are committed to protecting your privacy. As a general rule, we will not share your personal information with the third parties unless there is a legal obligation to do so or if you have given your express consent to the transfer.
When you are redirected to a third-party Website from AVPL International, also note the data privacy policy of the respective service provider. They are responsible for the content of the services they offer, we are not responsible for the content or privacy practices of these third party website, although we evaluate their services in terms of compliance with legal requirements to a reasonable extent. We take appropriate measures to protect your personal information from unauthorized access, use or disclosure and will only retain your information for as long as necessary.


12. Data Security

We take reasonable technical and operational security measures including but not limited to Encryption of sensitive data, regular security audits to protect your data from unauthorized access, use, disclosure, disruption, modification or destruction. These measures include access controls, encryption, data loss preventive mechanisms and regular security audits. We maintain the confidentiality of your data by limiting access to authorized personnel on a need- to- know basis and ensure the integrity of your data through measures to prevent unauthorized modifications. Our security measures are regularly reviewed and updated to address evolving security threats and incorporate advancements in security technologies and best practices.


13. Online Privacy Policy Only

This online privacy policy exclusively governs the collection, use, disclosure and protection of personal information obtained through website. It does not encompass personal information collect4ed through offline channels.


14. Your Consent

By using our website, you consent to our online privacy policy.


15. Grievance Redressal:

For Questions or concerns about this Privacy Policy, please contact our Grievance Officer:
Name:
Email:
Phone:
Address:


16. Additional Measure:

A. Policy for data Breach Notification: In the event of a data breach, AVPL will notify affected users within 72 hours and provide clear instructions on protective steps to take.
B. Compliance with various laws: AVPL ensures compliance with relevant portions of global privacy standards like General Data Protection Regulation (GDPR), Information Technology Act 2000 and Rules there under.
C. AI and Machine Learning: We commit to using data responsibly for traini9ng algorithms, ensuring transparency and fairness.